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Privacy Policy

Last Updated: August 2026

Protecting your private information is our priority. This Privacy Policy explains what personal information we collect through our website, when we collect it, how we may use it, and who we may share it with. This policy applies solely to information collected by Pomp's Tire Service.

Information We Collect

We collect information you provide directly to us through our website forms. We also collect certain information automatically when you interact with our website. We do not collect information through forms on third-party credit application portals — our financing "Apply Now" buttons simply open the lending partner's website in a new tab.

Information You Provide

Contact Form

When you submit the contact form on our site, we collect:

  • Your name
  • Your email address
  • Your phone number (optional)
  • A subject and message describing your inquiry

Service Appointment & Repair Requests

When you schedule an appointment or request a repair, we collect:

  • Your first and last name
  • Your email address (entered twice for confirmation)
  • Your phone number
  • Your vehicle information (year, make, model, trim)
  • Your preferred appointment date and time
  • Your preferred contact method (phone or email)
  • Whether you will wait while your vehicle is serviced or leave it at the store
  • The store where you are scheduling
  • The items in your cart
  • If you choose, an authorized person and any optional services (such as a protection plan)

Tire Search

When you search for tires on our site, we collect:

  • Your vehicle information (year, make, model, trim) OR your desired tire size (width, aspect ratio, rim diameter)
  • Your selected store location

Dealer Application

When you apply to become a dealer, we collect:

  • Your name, email address, and phone number
  • Your business name and business phone number
  • Your business email address
  • Your business address (street, city, state, zip code)

Financing Applications

We display information about our financing partners — the Pomp's Tire Service credit card (by CFNA) and the Goodyear credit card (by Citibank) — on our financing pages. Clicking "Apply Now" opens the credit partner's website in a new browser tab. We do not collect, store, or transmit any financial or personal data to these partners through our site. All application information is submitted directly to the lending partner on their own website.

SMS / Coupon Communications

We may send coupon and rebate offers by text message. To do so we use the phone number you provide. Message and data rates may apply. Text STOP to unsubscribe.

Information Collected Automatically

When you visit our website, certain information is collected automatically:

Local Storage

Our website stores certain information in your browser's local storage (not cookies):

  • Your selected store location (store ID and name)
  • Items added to your cart (product IDs, quantities, and associated product details such as name, brand, price, image, and size)
  • Your previously entered vehicle information (year, make, model, trim)

This information persists between visits and is used to provide a consistent experience when you return to our site. You can clear local storage through your browser settings.

Location Data

If you choose to use the "use my location" button when browsing store locations, your browser will ask for permission to share your approximate geographic location. If you grant permission, we use your latitude and longitude to find the nearest stores to you. We do not track your location unless you explicitly click this button.

Third-Party Embeds

Our site embeds YouTube videos, a wheel configurator, and OpenStreetMap maps, and loads fonts from Google. These providers may collect information about your activity (such as your IP address) in accordance with their own privacy policies. We do not control these third-party collections.

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide you with the service or information you have requested through contact forms, appointment requests, and repairs.
  • To show you tire inventory, pricing, and availability at our store locations.
  • To store your selected store location and cart contents between visits to your site.
  • To communicate with you regarding your appointment, contact form submissions, or repair requests via the contact method you prefer (email or phone).
  • To send you appointment confirmations and service-related updates.
  • To display information about our financing partners (CFNA and Citibank).
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  • For any other purpose with your consent.

Cookies & Local Storage

Our Use of Local Storage

Our website uses your browser's local storage to remember your selected store location, cart contents, and vehicle information between visits. Local storage is managed entirely by your browser — you can clear it through your browser settings at any time. We do not use cookies to track you or to store your session. The store, cart, and vehicle information you enter is sent to our servers only when you take an action on the site (such as searching for tires or requesting an appointment), and only for the purpose of completing that action.

Third-Party Cookies

Third-party services embedded on our site (such as YouTube) may set their own cookies or use their own tracking technologies. These third parties are subject to their own privacy policies. We do not control these third parties' cookies or tracking technologies.

Opting Out

You can refuse local storage by adjusting your browser settings, though doing so may affect site functionality. You can opt out of receiving marketing communications from us at any time by using the unsubscribe link in any marketing email we send, or by contacting us directly.

Information Sharing

We do not sell your personal information. We share information you provide with the following third-party service providers who assist us in operating our website and delivering our services:

  • Ezytire — Our tire catalog, retailer, and appointment management platform. We share your vehicle information and appointment details with Ezytire to process your service requests.
  • SendGrid — Our email delivery service. We share your contact information and message content when you submit a contact form or request an appointment so we can send you a confirmation email.
  • Twilio — Our SMS messaging service. We share your phone number when we send you coupon or rebate offers by text message.

All such third parties are prohibited from using your personal information except to provide these services to us, and they are required to maintain the confidentiality of your information.

Security

We take precautions to protect your information. This website uses HTTPS (TLS) encryption to protect data transmitted between your browser and our server. The computers and servers in which we store personal information are kept in a secure environment. We encourage you not to share sensitive information (such as social security numbers or full credit card numbers) through our contact forms.

Children's Privacy

We do not knowingly collect personal information from children under the age of 16. If you are under the age of 16, you must ask your parent or guardian for permission to use this website. If we learn that we have collected personal information from a child under 16, we will delete it as quickly as possible.

Your Rights

General Rights

Depending on applicable state or federal laws, you may have the right to:

  • Access your personal information held by us;
  • Learn more about how we process your personal information;
  • Have us correct inaccurate personal information;
  • Erase or delete your personal information;
  • Object to our processing of your personal information;
  • Not be discriminated against for exercising your rights described in this Section.

To submit a privacy rights request online, please use our U.S. Privacy Rights Request Form.

California Residents (CCPA & CPRA)

This section applies solely to all visitors, users, and others who reside in the State of California and is provided in compliance with the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA"). Any terms defined in the CCPA have the same meaning when used in this section.

Under the CCPA, we are required to disclose whether we sell personal information. We do not sell personal information.

California law grants you the right to know:

  • The categories of personal information we have collected about you;
  • The categories of sources from which the personal information is collected;
  • Our business or commercial purpose for collecting personal information;
  • The categories of third parties with whom we share personal information, if any;
  • The specific pieces of personal information we have collected about you.

You have the right not to be discriminated against by us because you exercised any of your rights under the CCPA. As a result, we will not deny you goods or services, charge a different price, provide a different level or quality of goods or services, or suggest you will receive a different price or quality based on exercising your rights.

Data Retention

We retain personal information we collect from you for the period of time that is necessary to fulfill the purposes outlined in this Privacy Policy (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements), unless a longer retention period is required or permitted by law.

Access to Third-Party Websites

This website may contain links to other sites, including our financing partners, YouTube, and social media platforms. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to read the privacy statements of every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

Updates to this Privacy Policy

We reserve the right to change and update this Privacy Policy. These changes will be made when appropriate, and in a timely manner. We encourage you to examine our Privacy Policy from time to time to ensure you are aware of any changes we may have made. Your continued use of our website following an update to the Privacy Policy indicates your agreement to the terms as updated.

How to Exercise Your Rights & Contact Us

You may exercise your privacy rights online using our U.S. Privacy Rights Request Form. If your personal information changes (i.e., email address, mailing address), or if you no longer desire to receive information from us, we will endeavor to correct, update, or remove your personal information from our records. If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your information described above, your choices and rights regarding such use, or wish to appeal a decision, please contact us:

Email info@pompstire.com
Phone 877-953-9053
Mailing Address Pomp's Tire Service, Inc.

When contacting us directly via email, please include the name of the dealership in your email. We may require that you provide us with certain information in order to verify your identity. We may ask you to provide:

  • Enough information to identify you (e.g., your full name, email address, and phone number)
  • A description of what right you want to exercise and the information to which your request relates

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month, taking into account the complexity and number of requests we receive. If we are not able to verify your identity or verify that the person making the request is the person about whom we collected the information, we are not obligated to make a data access or data portability disclosure.

Any personal information we collect from you to verify your identity in connection with your request will be used solely for the purposes of verification.